Residential Cleaning
Move out Cleaning
One-time Cleaning
Recurring Cleaning
About
Nicole & Joey, Your Friendly Cleaning Experts
We’re humbled that you would spend time learning more about us. We are a proud veteran husband and wife team, married 20 years with two amazing sons and two fur kids. We understand the demands of todays busy lifestyle and we place a high value on family time and quality of life.
We want to share those benefits of less stress and more time with all of our clients. We provide an effortless and hassle free way to get your space clean and free up your time and headspace for more joy, creativity and happiness. We can’t wait to serve you!
Maintenance Cleaning
Your time is invaluable and we want to give you more of it! Lavender Lush offers Weekly, Bi-weekly and Monthly recurring cleans at a lower rate to help free up your time and give you less to think about. Maintenance Cleaning is available to our clients after as long as an Initial Deep Cleaning has been performed within the last 60 days.
What is Included with this...
Bedrooms and Living Areas
- Beds made
- Floors vacuumed and mopped
- Baseboards dusted
- Window sills dusted
- Shelves, knick-knacks/frames dusted
- Furniture dusted
- Blinds dusted
- Mirrors cleaned
- Drawer fronts cleaned
- Cobwebs
- Trash emptied
- Light fixture dusted (if accessible)
- Ceiling fan dusted (if accessible)
Kitchen/Dining
- Appliances wiped cleaned
- Stove Top cleaned
- Baseboards dusted
- Window sills dusted
- Furniture
- Floors vacuumed and mopped
- Cabinet fronts cleaned
- Fridge cleaned (outside only)
- Microwave cleaned outside/inside
- Countertops
- Backsplash
- Lights fixtures dusted
- Cobwebs
- Trash emptied
Bathroom
- Toilets cleaned (inside and outside)
- Shower/Tub cleaned
- Shower walls/Glass door
- Vanity
- Mirror
- Light fixtures dusted
- Sinks
- Baseboards dusted
- Window sills dusted
- Floors vacuumed and mopped
- Drawer fronts cleaned
- Cobwebs
- Trash emptied
Hallway/Entryway
- Baseboards dusted
- Light fixtures dusted
- Wall decor dusted
- Floors vacuumed and mopped
- Cobwebs
- Other furniture dusted/cleaned
Laundry room
- Floors vacuumed and mopped
- Washer and dryer cleaned (outside only)
- Baseboards dusted
- Countertops
- Light fixture dusted
- Drawer fronts cleaned
- Wall decor dusted
- Cobwebs
- Trash emptied
Add-ons
- Oven cleaned
- Window glass shine
- Refrigerator inside wiped cleaned
- Blinds wet wipe
- Dishwasher (load dishes)
For the health and safety of our technicians, we do not allow them to move large furniture or appliances, handle pet waste, or climb up on anything other than their step stool.
Deep Cleaning
(Required for all new clients & “one-time” cleans)
Overwhelmed and overworked? Well here’s your relief. Lavender Lush offers Deep Cleaning for one time clients or an Initial Deep Cleaning to kick start your regular maintenance service. We get down and dirty for this clean and will leave you speechless and your house spotless!
What is Included with this...
Bedrooms and Living Areas
- Beds made
- Floors vacuumed and mopped
- Baseboards wet wiped
- Window sills
- Blinds dusted
- Shelves,knick knacks/frames dusted
- Furniture
- Mirrors
- Drawer fronts cleaned
- Cobwebs
- Spot wash walls
- Trash emptied
- Light fixture dusted and wet wiped (if accessible)
- Ceiling fan dusted (if accessible)
- Other decor and vents dusted (if accessible)
Kitchen/Dining
- Appliances wiped cleaned
- Stove Top cleaned
- Baseboards wet wiped
- Window sills
- Blinds dusted
- Furniture
- Floors vacuumed and mopped
- Cabinet fronts cleaned
- Fridge cleaned (outside only)
- Microwave cleaned outside/inside
- Countertops
- Backsplash
- Lights fixtures dusted and wet wiped (if accessible)
- Cobwebs
- Spot wash walls
- Other decor and vents dusted (if accessible)
- Trash emptied
Bathroom
- Toilets cleaned (inside and outside)
- Shower/Tub cleaned
- Shower walls/Glass door
- Vanity
- Mirror
- Light fixtures dusted and wet wiped
- Sinks
- Baseboards wet wiped
- Window sills
- Blinds dusted
- Floors vacuumed and mopped
- Drawer fronts cleaned
- Cobwebs
- Spot wash walls
- Trash emptied
- Other decor and vents dusted (if accessible)
Hallway/EntrywayMud room
- Baseboards wet wiped
- Light fixtures dusted and wet wiped
- Other decor and vents dusted (if accessible)
- Floors vacuumed and mopped
- Cobwebs
- Spot wash walls
- Other furniture
Laundry room
- Floors vacuumed and mopped
- Washer and dryer cleaned (outside only)
- Baseboards wet wiped
- Countertops cleaned
- Light fixture dusted and wet wiped (if accessible)
- Drawer fronts cleaned
- Other decor and vents dusted (if accessible)
- Cobwebs
- Spot wash walls
- Trash emptied
For the health and safety of our technicians, we do not allow them to move large furniture or appliances, handle pet waste, or climb up on anything other than their step stool.
Add-ons
- Oven cleaned
- Window glass shine
- Refrigerator inside wiped cleaned
- Dishwasher (load dishes)
- Blinds- wet wipe
Move Out Cleaning
Great for realtors, apartments, or any space that needs to be restored to the best condition possible and ready for new inhabitants. Space must be emptied of all personal belongings. *Does not include the other extras listed. They need to be additionally selected.
What is Included with this...
Bedrooms and Living Areas
- Floors vacuumed and mopped
- Baseboards wet wiped
- Window sills
- Shelves
- Blinds dusted
- Mirrors
- Drawer fronts cleaned
- Cobwebs
- Spot wash walls
- Trash emptied
- Light fixture dusted and wet wiped (if accessible)
- Ceiling fan dusted (if accessible)
- Vents dusted (if accessible)
Kitchen/Dining
- Appliances wiped cleaned
- Baseboards wet wiped
- Blinds dusted
- Window sills
- Floors vacuumed
- Cabinet fronts cleaned
- Microwave cleaned outside/inside
- Countertops
- Backsplash
- Lights fixtures dusted and wet wiped (if accessible)
- Cobwebs
- Spot wash walls
- Vents dusted (if accessible)
- Trash emptied
Bathroom
- Toilets cleaned (inside and outside)
- Shower/Tub cleaned
- Shower walls/Glass door
- Vanity
- Mirror
- Light fixtures dusted and wet wiped
- Sinks
- Baseboards wet wiped
- Window sills
- Blinds dusted
- Floors vacuumed and mopped
- Drawer fronts cleaned
- Cobwebs removed
- Spot wash walls
- Vents dusted
- Trash emptied
Hallway/EntrywayMud room
- Baseboards wet wiped
- Light fixtures dusted and wet wiped
- Vents dusted (if accessible)
- Floors vacuumed and mopped
- Cobwebs
- Spot wash walls
Laundry room
- Floors vacuumed and mopped
- Washer and dryer cleaned (outside only)
- Baseboards wet wiped
- Countertops cleaned
- Light fixture dusted and wet wiped (if accessible)
- Drawer fronts cleaned
- Vents dusted (if accessible)
- Cobwebs
- Spot wash walls
- Trash emptied
Optional Add-ons
- Oven cleaned
- Window glass shine
- Inside of Cabinets (must be emptied)
- Refrigerator inside wiped cleaned
- Dishwasher (load dishes)
- Blinds- wet wipe
For the health and safety of our technicians, we do not allow them to move large furniture or appliances, handle pet waste, or climb up on anything other than their step stool.
The Team
Meet Joey
Co-Founder, CEO
“Never let people who choose the path of least resistance steer you away from your chosen path of most resistance.” – David Goggins
Meet Nik
Co-Founder, COO
“Time is nonrefundable, use it with intention.” – Unknown
Meet Stef
Office Specialist
“Our attitude toward life determines life’s attitude towards us.” – John N. Mitchell
Meet Mina
Training Lead
“Be stronger than your strongest excuses.”
Meet Monica
Operations Lead
“The only way out is through.”
Meet Ben
Cleaning Technician
“Whether you think you can or you can’t, you’re right.” – Henry Ford
Meet Brikell
Cleaning Technician
“Be a pineapple: stand tall, wear a crown, and be sweet on the inside.” – Katherin Gaskin
Meet Lily
Cleaning Technician
“Destiny’s what you make of it. You have to face whatever life throws at you.” – Darren Shan
Why Hire Us?
Fully Licensed & Insured
We are proud to be fully licensed and insured. This gives us and you peace of mind
100% Peace of Mind Promise
If you aren’t satisfied with the service we provide you, contact us within 24 hours for a return visit, free of charge.
Veteran Owned & Operated
Our service is backed by Integrity, Quality, and Pride in the work that we do.
Awards
Your fellow community members trust and support us.
FAQ’s
1. What should I do before the cleaners arive?
- We require that you “pick up” This will allow the cleaners easy access to the areas/surfaces to be cleaned: floors, countertops, table tops, etc. and removing dirty dishes from kitchen sinks (unless you would like to add dishes loaded at an additional cost)
2. Cancellations, Reschedules, & Refunds
- We do not provide refunds. Our technicians are compensated for their hard work and time.
- If for any reason you are not satisfied, we guarantee our work and will come back to make it right. (See Guarantee)
- If you cancel before 48 hours, you will not be charged.
- If you cancel after 48 hours of your booking, you will be charged a $65 cancellation charge to ensure that our technicians are compensated for their loss of work.
- If you cancel within 24 hours, it is a non refundable full charge.
- If we arrive at your home and we are unable to access your home as instructed, we will make every effort to contact you and wait for 15 minutes. If we are still unable to access the property, we will process a non refundable full charge.
3. What items do you not clean?
-
- Laundry
- Organization or clutter clean up/ removal
- Cigarette smoke removal
- Biohazardous materials
- Pet waste clean up
- Exterior home cleaning
- Professional carpet cleaning
- Hardwood stripping or polishing, we only mop flooring
- Window track cleaning due to possible damage under the track
- Any areas higher than our technicians can reach safely
4. Are you pet friendly?
- ABSOLUTELY! We love your fur babies. We do ask that if they have health conditions, are anxious or aggressive to please keep them in a safe space for their protection and for the protection of our technicians. We do not mind if your friendly pets roam the house although you MUST be aware that there are chemicals present and we are not liable for your pets getting into them although we do our best to avoid this. We do not feed, walk pets or let them out/in due to liability reasons. Pets tend to make messes wherever they go regardless if they shed or not, for this reason we do require a PET CLEANING add on. If we arrive and there is a pet we were not aware of, we reserve the right to add on Pet Cleaning at the time of service.
5. What if I'm not satisfied with my clean?
- We stand by our services and provide a 100% happiness guarantee meaning if you notice that we miss something on our checklist which is rare, notify us within 24 hours and we will come back out free of charge to make it right. The cleaners must be allowed to come back into the home within the next 2 business days to make sure we get the problem ASAP. We do not provide any refunds to ensure that our technicians are compensated for their time.
6. What are your "extra" add-ons?
- These items can be added to any clean at an additional cost and must be booked before the the date of service to account for additional time needed to complete.
- Oven cleaned ($45)
- Window glass shine ($5/ pane)
- Refrigerator inside wiped cleaned ($40)
- Dishwasher load dishes and run machine ($15)
- Blinds- wet wiped ($15 per single set)
7. Do I need to be home during the cleaning?
- You do not! However if it’s your first time signing up for a Lavender Lush cleaning, initial introductions always help develop the personable relationship with your technicians and an opportunity to point out your highest priority areas.
8. What if I work from home?
- That’s perfectly fine, you can provide us instructions and we work as quietly around you as possible. We would like to speak with you once the job is completed if possible to ensure that you are satisfied with your cleaning.
9. When will I be charged?
- Your card on file will have a pre-authorization hold before your cleaning and you will see this on your statement as PENDING. You will be charged immediately after your cleaning is completed that day.
10. Are your prices negotiable?
- No they are not. We charge a flat rate based on the size of your job and equipment/supplies needed. Cleaning a home is hard labor and we make every effort to ensure that our technicians are always well compensated.
11. What if something breaks?
- It is rare that accidents happen but we are human and never claim to be perfect. We promise to never hide it from you and we immediately fill out a damage report to document the incident and address it with you immediately to make it right. We will make every effort to make it right. We do recommend placing sentimental items and breakables in safe areas where they are not easily bumped but we understand that this is not always feasible.
12. Do you use toxic cleaners?
- We use gentle, eco-friendly cleaners such as Mrs. Meyers, Simple green, krud kutter, and our special household cleaner made with vinegar, baking soda, dawn, and essential oils. We never use bleach. The safety of our technicians and your family is our top priority!
13. Will the same cleaning technician come every time?
- We do make an effort to keep the same cleaners on every job but in the case of emergency or illness, another technician will be assigned with the same level of quality training.
14. How can I get a quote?
- Instantly! No hidden fees or charges. You can price your clean directly on our website https://lavenderlushcleaning.com or call us at 801-508-4208
15. Should I tip my cleaners?
- If you are pleased with your cleaners work, you are always welcome to tip them to show appreciation but it is not expected or required. You can tip in cash or to our Venmo account and 100% is given straight to your cleaner minus Venmo fees. @lavenderluscleaning
16. What time do you arrive for my clean?
- We normally arrive between 9-10 am unless otherwise communicated.
17. What are your hours of operation?
- Our hours of operation are:
Monday – Friday: 9-5
Closed weekends and holidays
18. Do you clean the exterior of the home
- No
19. How many technicians do you send and how long will it take?
- There are many variables that effect the length of time for your clean but we will provide you a rough idea as this is something we do not want you to worry about. Average time for a deep clean is 4-5 hours and recurring cleans average 2-3 hours. The number of technicians will depend on the size of the job and we tend to send 2-3 so that they can support each other and get out of your personal space as soon as possible.
20. Why do I need to give you my credit card information?
- This is to ensure that your spot is reserved to avoid any late payments so that our technicians are always compensated for their completed work. Your information is always secure and we promise to never give it out.